The Kokoro Team would like you to know that we always take your health at heart. Our cleaning policies have, and always will remain, strict and diligent to provide you with the safest environment for your treatments.
Service Cancellation Policy during COVID-19
Please do not attend your appointment if you are feeling unwell.
You have until opening time of the day of your appointment (10:30am Tues-Fri, 9am Sat) to cancel your appointment without charge. Otherwise, the cancellation policy listed below will apply.
Reservations & Cancellations
We require 48 hours notice to cancel your appointment without penalty.
Within 24-48 hours of your appointment, a 50% late cancellation charge may apply.
Day-of cancellation or no-show appointment will result in a 100% charge.